Alpha Safe Product Service | Safe and Lock Repair
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Service and Repair

Alpha Safe is committed to the optimum performance of your products. If your cabinet is in need of service, please call us: 1-866-353-7233(SAFE). If you need immediate attention, email Cwilder@onealmtg.com.

Replacement Parts
Alpha Safe sells replacement drawer heads (Alpha Safe drawers only)! If you need a replacement drawer head for an Alpha Safe security container, call 1-866-353-7233(SAFE). Press option 1. Please have the serial number of the cabinet when calling.

If you experience any issues with a Kaba X-10 lock or an S&G 2740B or 2937 lock, please contact the DoD Lock Program Hotline:

Phone: 1-800-290-7607, 1-805-982-1212, or DSN 551-1212
Email: Click Here for Technical Support

Any other container-related issues, please contact our Technical Support department:

Phone: 1-859-373-7773
Email: SERVICE@AlphaSafeInc.com
Hours: Monday – Friday 9:00am – 5:00pm (EST)

Customer Service: Bob Baur - STATUS@AlphaSafeInc.com

Testimonial from an Alpha Safe Client
“As part of the Federal Government, we are mandated that we cannot promote any company. I can nevertheless, tell people about Alpha Safe and Vault when they are needing and asking about a ‘good’ safe company.”
- B.G., Records Manager