Alpha Safe warrants GSA-Approved Security Containers are free from defective material and workmanship for a period of 18 months. The warranty period for Security Containers starts from the FOB delivery date. If you have any problems with your cabinet, please call and let us know 1-866-353-7233 (SAFE) or send an email to SERVICE@AlphaSafeInc.com.
If you experience any issues with a Kaba X-10 lock or an S&G 2740B or 2937 lock, please contact the DoW Lock Program Hotline:
Phone: 1-800-290-7607, 1-805-982-1212, or DSN 551-1212
Email: Click here for Technical Support
Any other container-related issues, please contact our Technical Support department:
Phone: 1-866-353-7233
Email: SERVICE@AlphaSafeInc.com
Hours: Monday – Friday 9:00am – 5:00pm (EST)
