Alpha Safe and Vault is committed to excellent customer care. If your question does not appear on this list, or to address any other concerns, please contact us: 1-866-353-7233. Our team is happy to assist you!
How can I order a government-approved, Class 6 security safe?
Call 1-866-353-7233(SAFE). Press option 1. Or, email us:
Sales@alphasafeinc.com. We will respond quickly and get you the product you need as soon as possible.
What is the warranty of my Alpha cabinet?
Alpha offers a 1-year warranty, including the lock. If you have any problems with your cabinet, please call and let us know: 1-866-353-7233(SAFE). Press option 6.
What should I do if my Alpha cabinet is out of warranty and is experiencing problems?
You need to call a certified locksmith to repair or fix your cabinet. Please call us if you need assistance. We can connect you with a reliable locksmith in your area.
The cabinet is locked open and no one knows the combination of the lock. What should I do?
Please call us. We may be able to help you recover lost combinations if your cabinet is open.
What is the status of my Alpha Safe and Vault order?